Site Survey - FEBCO Backflow Prevention Products

Site Survey

In FEBCO's continuing efforts to improve our web site, we would like to get your feedback to ensure we are developing the tools you desire. Please take a few minutes to fill out the survey below; your feedback is very much appreciated.

All Fields are required, unless otherwise noted.

What is your overall impression of our web site?

	Extremely Satisfied
	Satisfied
	Neutral
	Dissatisfied
	Extremely Dissatisfied
	Other:

How frequently do you visit our web site?

	Daily
	Weekly
	Monthly
	Yearly
	This is my first time

What are your reasons for visiting our web site?
Check all that apply.

	Obtain product information
	Download product literature
	Obtain CAD product drawings
	Obtain FEBCO contact information
	Look up UPC code
	Find Repair Kits/Replacement Parts
	Look up Product Approval
	Obtain Technical Support
	Learn how FEBCO products work - educational resources
	Just curious
	Other

If you were looking for specific information, were you able to find it?

	Yes, easily
	Yes, but it took some effort
	Only part of it
	No
	I was just browsing

What is your most preferred method of obtaining product literature?

	Download from web site
	CD-ROM
	Printed materials by mail

What is your primary use of our web site?

	Work
	Home
	School

How did you find our web site?

	Search Engine
	Online directory (Thomas Register, GlobalSpec, etc.)
	Followed link from another Watts web site
	Followed link from another non-Watts web site
	Newspaper/magazine advertisement
	Direct mail piece
	Recommendation of friend or business associate
	Word of mouth
	Don't know/don't remember
	Other

How would you rate yourself as an Internet user?

	Beginner
	Good
	Expert

How comfortable are you with making purchases online?

	Very comfortable
	Willing to try
	Not comfortable

Which best describes you?

	Training School
	Contractor
	Engineer
	Homeowner
	Municipal/Waterworks
	Plumbing Code Official
	OEM
	Retail
	Wholesaler
	Other

What is it about our web site that you like most? Dislike most?

What suggestions do you have for improving our web site?

How likely are you to recommend our web site?

	Very Likely
	Somewhat Likely
	Somewhat Unlikely
	Not At All Likely

Email:

(Optional)

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